faq
BotRefund’s Refund Approval Success Rate
What is BotRefund’s success rate for getting refunds approved?
BotRefund states that it has an approved rate across client refund claims submitted to ad platforms. The company does not publish a specific percentage, but the phrasing suggests a high level of success in getting refunds from Google and Meta.
How the approval rate is determined
BotRefund first proves that bot clicks have occurred on your campaigns using its detection engine. It then compiles forensic evidence and negotiates directly with the ad platforms. When the platforms accept the evidence, the claim is approved, contributing to the overall approval rate.
How BotRefund can help
BotRefund proves bot clicks, negotiates with Google and Meta, and gets your money back. By installing the script (about a minute of setup) you can start a free bot audit that identifies fraudulent clicks and builds the case needed for a refund. The service works best for advertisers with measurable spend, as evidence must meet the platforms' dispute requirements.