faq

How BotRefund Secures Google and Meta Ad‑Spend Refunds

Step‑by‑step process

  1. Install the BotRefund script. Adding the snippet takes about a minute and requires no credit‑card commitment.
  2. Continuous bot detection. BotRefund watches for ghost clicks, super‑human input speed, linear pointer paths, and other non‑human behaviors to flag invalid sessions.
  3. Collect forensic evidence. For each flagged click the system records detailed client‑side data (mouse tremor, session duration, honeypot interactions, etc.) that meets Google’s and Meta’s proof requirements.
  4. Generate dispute logs. The platform compiles the evidence into a compliance‑ready report that can be submitted directly to the ad platforms.
  5. Submit and negotiate. BotRefund’s team files the claim with Google and Meta, using the proof to satisfy their support agents and push for a credit.
  6. Refund credited. Once approved, the refunded amount is applied to your ad account, and BotRefund continues monitoring to prevent future fraud.

Common mistake

Skipping the client‑side proof step—relying only on server logs—often leads to rejected claims because Google’s support agents require precise, forensic evidence.

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